Shipping

Shipping Terms

At Broad Technologies Company LLC, we prioritize ensuring the seamless delivery of your orders. Please take note of the following terms regarding shipping:

  • The recipient assumes full responsibility for verifying the carton count upon receipt of shipments. Any damages or shortages must be promptly noted on the delivery receipt, and a claim must be filed with the carrier.
  • In the event of a shipping error made by Broad Technologies Company LLC, it must be reported within five (5) days of receipt. Claims made after this period will not be honored.
  • It is imperative to retain all original cartons and packaging alongside damaged products for carrier inspection.
  • Any third party engaged in the collection of shipments assumes sole responsibility, including but not limited to carrier fees, shipping damage, refusals, loss, or theft.
  • Orders are typically processed within two to four business days. Orders received during non-business days are processed on the next business day.
  • We offer several domestic shipping options for parcel shipping, including standard ground (5 to 7 business days), 2 to 3 business days, or next business day delivery.
  • Ownership of merchandise transfers upon pickup from our warehouse by the designated carrier.
  • Shipping terms are Ex Works Miami. For local delivery service to your carrier, please contact us to request a quote.

We are committed to providing transparent and efficient shipping services to ensure your satisfaction with every order. If you have any questions or require further assistance regarding shipping, please don’t hesitate to reach out to us.

Shipping Costs

Shipping costs are determined by factors such as the selected shipping method, the total weight of the order, and the distance between your shipping address and our shipping center.
The shipping charge will be calculated for you during the checkout process, allowing you to review the costs before completing your order.
You have the flexibility to choose your preferred shipping option and prepay the shipping charges at the time of shipment.